Templates

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ONE APPLICATION PLATFORM (SUPPORTING MULTIPLE FEATURES / FUNCTIONS / CUSTOMER NEEDS)

ONE SET OF EASILY IDENTIFIABLE AND COMMONLY BRANDED DEVICES FOR SELF-SERVICE

ONE INFRASTRUCTURE AND OPERATIONS PLATFORM TO SUPPORT MULTIPLE APPLICATIONS AND CHANNELS

After many, many projects, there are definitely some common themes with successful deployments. Rather than trying to fill an individual need, without considering the rest of the environmental factors, a longer, wider view should be taken.

Kiosks, Digital Signage (interactive or not) Mobile Devices, Personal Shopping Devices, Associate Devices, etc. should all be considered and evaluated as part of an initial design. Even if no immediate action is to be taken, the entire store and all long and short term options should be reviewed.

This allows for not only a more thorough design experience, but allows for easly adoptable applications to be placed in store to compliment the intial project.

A number of our customers have been very successful in terms of basket size, average order amounts as well as customer satisfaction score increases by providing multiple devices and channels for their customers to interact with them. Common branding, common functionality, common services and infrastructures, but purpose built User Interfaces for each channel.